Returns and Exchanges

At Krop Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Simply follow our streamlined process to ensure a quick refund or exchange for your order.

Return Process

• 1.
  Initiate Return

  Log into your Krop Store account and select the items you wish to return from your order history to generate a return request.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags and labels are still attached.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.